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3 minutes

Fraudulent Texts

Scammers are becoming increasingly sophisticated in their attempts to steal your personal information. Recently, we've become aware of a fraudulent text message circulating among WyHy members, claiming to be from WyHy Federal Credit Union about a Zelle payment. To ensure your safety and the security of your personal information, we want to help you recognize these scams and know what steps to take if you encounter one.
Phone with text message

How to Spot a Fraudulent Text Message

  • Unexpected Messages: Be cautious of unexpected messages claiming to be from WyHy, especially if you haven't initiated any recent transactions.
  • Suspicious Links: Fraudulent texts often contain links to fake websites designed to steal your information. Always hover over a link (without clicking) to see where it leads. Legitimate messages from WyHy will only direct you to our official website:
  • Urgent Language: Scammers often use urgent language to create a sense of panic. Phrases like "immediate action required" or "your account will be suspended" are red flags.
  • Personal Information Requests: WyHy will never ask you to verify transactions or provide personal information through unsecured websites or text messages. If you're asked to provide your Social Security number, account number, or any other sensitive information, it's a scam.

Steps to Take If You Receive a Suspicious Text

  1. Do Not Click Links: If you receive a suspicious text, do not click on any links or provide any personal information.
  2. Verify with WyHy: If you receive a message that seems legitimate but you're unsure, contact WyHy directly through our official channels. You can call us or visit our official website to verify the message's authenticity.
  3. Report the Scam: Report any suspicious messages to WyHy immediately. This helps us take action to protect other members.
  4. Block the Number: Block the sender's number on your phone to prevent further messages from that source.
  5. Monitor Your Accounts: Regularly check your account statements for any unauthorized transactions and report them to WyHy right away.

Stay Informed and Vigilant

At WyHy, your security is our top priority. We continuously monitor for fraudulent activity and work to protect your information. Staying informed and vigilant is key to preventing fraud. By recognizing the signs of fraudulent texts and knowing the steps to take, you can help safeguard your personal information.

Together, we can ensure a safe and secure banking experience for all WyHy members. Stay safe and stay alert!