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Protect Yourself from Phishing Text Scams

Imagine receiving a text message that seems to be from WyHy, urging you to log in to verify your account activity.
person holding card and phone
What would you do? If you're like most people, you might feel a sense of urgency to address the matter promptly. However, this is likely a phishing scam.

Phishing texts are a prevalent threat, and WyHy is committed to ensuring that our members are well-informed and protected against them. Here's how these scams work and what you can do to safeguard yourself and your financial information.

The Anatomy of a Phishing Text Scam

In a phishing text scam, scammers send out thousands of urgent-sounding text messages to mobile phone numbers within a specific area code or geographic region. These messages are carefully crafted to appear as if they're from a legitimate financial institution—in this case, WyHy Federal Credit Union. The text often includes a hyperlink, enticing recipients to click and access a login page.

Should you follow the link and enter your online banking username and password, you're inadvertently handing over your credentials to the scammer. What happens next can vary, but the outcome remains the same: the scammer gains unauthorized access to your account and might attempt unauthorized transactions or unauthorized access to your personal information.

Recognizing Phishing Texts: Red Flags

To help you spot a phishing attempt, keep an eye out for these red flags:
  • Unfamiliar Account: If you don't have an account with the mentioned financial institution—like WyHy —tread cautiously. Scammers cast a wide net, hoping some recipients do have accounts there.
  • Errors in Communication: Legitimate financial institutions maintain a high standard for their communications. If the text contains glaring spelling or grammar mistakes or uses an unusual sender name, it's likely a scam.
  • Suspicious URL: Inspect the link closely. Scammers often mimic legitimate website addresses, but careful examination can reveal slight deviations or errors.

Take Action: Protecting Yourself

  • Verification: If you're unsure about a text's legitimacy, reach out to your credit union using official contact information. Verify any urgent messages through secure channels.
  • No Rush: Don't let urgency cloud your judgment. Take your time to verify before clicking on links or sharing information.
  • Contact Your Credit Union: If you're ever in doubt, call your credit union directly. We're here to help you verify any communication.

Your Safety Is Paramount

Remember, by avoiding clicking on suspicious links in phishing texts, you prevent scammers from gaining access to your information. Your personal and financial data remain secure. It's important to report these phishing attempts if your mobile phone allows it, but your best defense is often to ignore and delete them.

As scams evolve, so must our vigilance. By educating yourself and sharing this knowledge with friends and family, especially those who may be less familiar with technology, you contribute to a safer digital community.

At WyHy, your security is our priority. Stay informed, stay vigilant, and together, we can thwart phishing attempts and protect your financial well-being.