Jump to main content

Contact Us

WyHy Contact Center
Telephone 307-638-4200 or 800-442-2392
Fax (Cheyenne) 307-638-4201
Fax (Casper) 307-234-2389

Use the secure contact form directly below to ask us a question or share any thoughts.

(-

Any general account or service matters should be directed to our Contact Center by emailing memberservices@WyHy.org, or by calling 307-638-4200 or 800-442-2392.

Text Concierge

Send us a Text Message!

Did you know you can contact our staff via text message? Simply send a text message to our main phone number (800) 442-2392, to have your general questions answered by an actual staff member. Get personalized, quick and convenient responses from our friendly staff.  

Texting is free*, fast, and an easy way to get your general questions answered. All you need is a smartphone or tablet that has text message (SMS) service enabled (your device does not have to be internet-capable). No personal information is exchanged, such as Username, Password or full account number. 

It's as easy as 1-2-3!

1. Simply send a text to (800) 442-2392.
2. Watch for the automated response, confirming we received your message.
3. Receive a personalized answer to your question from one of our staff members. We may need to confirm your identity by asking a few questions.

*Your mobile service provider may charge for sending and receiving text messages. Check with your mobile service provider to see if specific charges may apply. 

Mailing Address

For general mailing, payment submissions and insurance verifications:

WyHy Federal Credit Union
P.O. Box 20050
Cheyenne, WY 82003

WyHy's Routing Number: 307086691

Sponsorship & Donation Requests

To fill out our Sponsorship & Donation Request Form, please click here.

Supervisory Committee

As an independent body, one of the roles a Supervisory Committee performs for a credit union is to investigate members' complaints not resolved to their satisfaction by credit union management. So should you have any concerns or complaints, we ask that you attempt to resolve the issues with WyHy staff and management first. Should you feel your concerns or complaints have not been resolved to your satisfaction, you may submit your concerns or complaints to our Supervisory Committee in writing at the below address.

WyHy Supervisory Committee
P.O. Box 2344
Cheyenne, WY 82003-2344

Or by email:
Please be sure you do not attach your Social Security Number or Account Number to any email to ensure your personal account information is protected. Your concerns or complaints will be investigated in a timely and confidential manner.