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Phone
307-638-4200 or
800-442-2392
Text
1 (800) 442-2392
Email Us
Online and Mobile Banking- Under Tools - Email Us
Fax
Cheyenne: 307-638-4201
Casper: 307-234-2389
Green River: 307-875-0137
Contact Center: 307-638-4221
(Dealer POs and payoffs only)
Mailing Address:
For general mailing, payments, and insurance verifications
WyHy Federal Credit Union
P.O. Box 20050
Cheyenne, WY 82003
Overnight Mailing Address
WyHy Federal Credit Union
1715 Stillwater Avenue
Cheyenne, WY 82009
WyHy's Routing Number: 307086691
Text Concierge
Did you know you can contact our staff via text message? Send a text to our main number, 1.800.442.2392, to have your general questions answered by one of our staff.
Texting is free*, fast, and an easy way to get your general questions answered. All you need is a smartphone or tablet that has text message (SMS) service enabled (your device does not have to be internet-capable).
Here's how it works
- Simply send a text to 1.800.442-2392.
- Watch for the automated response, confirming we received your message.
- Receive a personalized answer to your question from one of our staff members. We may need to confirm your identity by asking a few questions, but it will never be your username, password or credit card number.
*Your mobile service provider may charge for sending and receiving text messages. Check with your mobile service provider to see if specific charges may apply.
Sponsorship & Donation Requests
At WyHy, we pride ourselves on giving back to the communities we serve, as well as to those in need. If you have a donation or sponsorship request you would like us to consider, please complete the form below, taking care to attach any supporting documentation. On the last working day of each month, our team will review submitted requests, then follow-up with the organization or person as to the status. We aim to respond to all requests within a week of their review.
Supervisory Committee
As an independent body, one of the roles a Supervisory Committee performs for a credit union is to investigate members' complaints not resolved to their satisfaction by credit union management. So should you have any concerns or complaints, we ask that you attempt to resolve the issues with WyHy staff and management first. Should you feel your concerns or complaints have not been resolved to your satisfaction, you may submit your concerns or complaints to our Supervisory Committee in writing at the below address.
WyHy Supervisory Committee
P.O. Box 2344
Cheyenne, WY 82003-2344
Or by email: supervisory@WyHy.org
Please be sure you do not attach your Social Security Number or Account Number to any email to ensure your personal account information is protected. Your concerns or complaints will be investigated in a timely and confidential manner.