Phishing Scams Are on the Rise

What These Scams Look Like

Phishing scams are both convincing and deeply manipulative.

Here's how it typically plays out:

1. A member receives a fake alert via text or email — it looks like it’s from WyHy, warning of suspicious activity.

2. If the member replies, they’ll get a call from a scammer spoofing WyHy’s number, claiming to be from our fraud department.

3. The fraudster asks the member to “verify” their identity by sharing their username.

4. Then they trigger a forgot password request and have a verification code sent to the member’s phone.

5. The fraudster persuades the member to share that code “to confirm identity.”

6. Once inside the member’s account, the fraudster transfers funds to money mule accounts — often draining it before the member even knows what hit them.

Why This Is Dangerous

These scams work because they feel familiar. The tone mimics real fraud alerts. The phone number looks legitimate. The process seems secure...until it's too late.

And yes, even well-informed members can fall for it.

Tips for Members

Here’s what we’re encouraging all WyHy members to watch for:

🚩 Signs of a scam:

• Misspelled words in texts or emails

• Odd-looking web addresses or links

• Random phone numbers or spoofed caller IDs

• Unexpected messages asking for urgent action

🛑 Remind members we will NEVER ask for:

• Full Social Security number

• Account or routing number

• Credit/debit card PIN or CVV

• Digital banking username or password

• Any verification code sent to their phone

✅ Best practices to share with members:

• Don’t click links in unexpected texts or emails

• Never share personal info over the phone unless they initiated the call to WyHy directly

• When in doubt, hang up and call us at the number on our official website