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Branch Remodel Details & Updates

Welcome! Below you can find out all you need to know regarding the inspiration behind our exciting complete remodel and expansion of our Cheyenne branch and administrative headquarters, along with the interior remodel of our Casper location.

You can refer to this webpage at any time to learn about overall information and answers to any questions you may have, as well as find the current construction schedule and status updates for each specific branch. You can also follow us on our Facebook and Twitter platforms for the latest updates as well.

Cheyenne Remodel

November 28, 2018
The start of our Cheyenne branch expansion has begun!

The drive thru lanes reopened in early November with our new Member Service Specialist Machines and now it's onto digging up the ground to prepare for the new foundation and everything that goes into expanding a building. Here we go!

Preview Preview

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November 15, 2018
We had a great time celebrating the kick-off of our Cheyenne branch expansion and remodel with a groundbreaking ceremony! Those in attendance included our staff, leadership, and volunteer leadership - to members and local representatives from the Cheyenne Chamber, Cheyenne Leads and other organizations.

We're excited to be at this point and look forward to all the progress that will be made in the coming months. Keep checking back to this page to stay updated on our Cheyenne, and Casper projects.

         

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November 09, 2018
Our drive thru lanes have reopened and our new, live interactive Member Service Specialist Machines are now fully operational!

So during branch hours, you'll now be able to do the following from the comfort and convenience of your vehicle:

  • Deposit and cash checks
  • Pay loans
  • Transfer and withdraw money
  • Do this and more all while talking with one of our Member Service Specialists face-to-face!

The machines can also be used as a regular ATM 24/7/365.

We're excited to be able to provide our members with a more convenient, time-saving option to conduct their banking errands with us. So stop on by and try them out! We're ready to provide you with the same great service you know and love from WyHy - now from your car!

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October 25, 2018
Construction of our drive thru lanes is nearly complete and our new, live interactive technology will be ready to better serve our members starting in early November!

Watch the video to learn about our exciting new Member Service Specialist Machines!

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August 31, 2018
Construction Kick-Off! Starting Saturday, September 8, 2018, the Cheyenne drive thru lanes will be closed to allow for our new, more personalized video drive thru technology to be installed. Construction is expected to take place over several weeks. Both branch ATMs will still be accessible.

But no worries, alternative options are available to youalways!

We'll continue to keep you updated as our drive thru construction progresses and we'll start to share with you all the great features our new drive thru video technology will offer!

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August 1, 2018
The first step to the Cheyenne remodel will be the construction of the drive thru lanes to incorporate our new drive thru lane technology. During this time, the drive thru lanes will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same.

  • Monday: 8:00-5:00
  • Tuesday: 8:00-5:00
  • Wednesday: 9:00-5:00
  • Thursday: 8:00-5:00
  • Friday: 8:00-5:30
  • Saturday: 9:00-Noon
  • Sunday: Closed

Casper Remodel

November 19, 2018
Our Casper branch remodel is officially underway, starting with our Transaction Area! But no worries, we've simply moved over to the right a little to where we can still serve our members as we always have. It may look a little messy, but our level of service and what you need to get accomplished is still in order ๐Ÿ˜Š

 

 

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November 09, 2018
Our drive thru lanes have reopened and our new, live interactive Member Service Specialist Machines are now fully operational!

So during branch hours, you'll now be able to do the following from the comfort and convenience of your vehicle:

  • Deposit and cash checks
  • Pay loans
  • Transfer and withdraw money
  • Do this and more all while talking with one of our Member Service Specialists face-to-face!

The machines can also be used as a regular ATM 24/7/365.

We're excited to be able to provide our members with a more convenient, time-saving option to conduct their banking errands with us. So stop on by and try them out! We're ready to provide you with the same great service you know and love from WyHy - now from your car!

___________________________________________

October 25, 2018
Construction of our drive thru lanes is nearly complete and our new, live interactive technology will be ready to better serve our members starting in early November!

Watch the video to learn about our exciting new Member Service Specialist Machines!

___________________________________________

August 31, 2018
Construction Kick-Off! Starting Saturday, September 8, 2018, the Casper drive thru lanes will be closed to allow for our new, more personalized video drive thru technology to be installed. Construction is expected to take place over several weeks. Both branch ATMs will still be accessible.

But no worries, alternative options are available to you—always!

We'll continue to keep you updated as our drive thru construction progresses and we'll start to share with you all the great features our new drive thru video technology will offer!

___________________________________________

August 1, 2018
The first step to the Casper remodel will be the construction of the drive thru lanes to incorporate our new drive thru lane technology. During this time, the drive thru lanes will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same.

  • Monday: 8:00-5:00
  • Tuesday: 8:00-5:00
  • Wednesday: 9:00-5:00
  • Thursday: 8:00-5:00
  • Friday: 8:00-5:30
  • Saturday: 9:00-Noon
  • Sunday: Closed

WyHy’s core values are clearly stated: We promise to simplify your life, work in your best interest and be your lifetime partner to help you achieve financial success. So with today’s banking experience less transaction-based and more personalized, we’ll be undertaking a complete remodel and expansion of our Cheyenne branch and administrative headquarters, along with an interior remodel of our Casper location as well!

The remodeling of both branches will incorporate beautiful interior design showcasing our local Wyoming pride, along with empowering our team to provide personal, one-on-one service supported by today’s technological benefits. When you walk into a WyHy branch, you’ll be able to work with any team member to do everything from cash a check, to apply for a loan, open a new account, receive financial guidance and so much more. We’re creating a full 360-degree, personalized banking relationship for any member, allowing our staff the opportunity to be so much more, and do so much more for the members they serve. So our staff is not being replaced by machines, but rather our staff will be able to leverage the benefits of technology to personally help our members even better than we do today.

The official start of both the Cheyenne location remodel and expansion, and the Casper remodel are slated to kick-off in early-September 2018. Cheyenne is expected to take about a year to complete, while Casper will occur over a shorter 3 to 4-month period, tentatively unveiling their new digs later this fall. Both branches will remain open and operational over the construction timeframe, and you can rest assured we’re committed to keeping our members, staff and the community consistently updated throughout it all.

You can refer to this area of our website at any time to learn about overall information and answers to any questions you may have, as well as find the current construction schedule and status updates for each specific branch. You can also follow us on our Facebook and Twitter platforms for the latest updates as well.

FAQs

Why the change and branch remodel?
We’re improving our efficiencies to better serve you, our member so you can have an even more personalized experience. One staff member will be able to do everything from cash a check, to apply for a loan, open a new account, receive financial guidance and so much more!

Will anyone be able to help me - not just an employee I've worked with before?
Yes! The training everyone will receive will allow you to feel comfortable with anyone who helps you. 

Will I have to do my banking here with machines or “kiosks” or will there still be real people helping me?
One of the great things about these changes is the staff will still be helping you and all of our members one-on-one. However, we’ll be able to use the benefits of today’s technology to improve our service to you and actually create a more personal relationship with you. We’ll be able to turn around decisions quicker and use technology to communicate with our members in more real-time. We’ll also be able to show you how to use some technology to empower you to have more flexibility when conducting your banking when we’re closed, you’re traveling – really at any time of the day!

Will branch days and/or hours change?
At this time, the only change will be to the drive thru lanes as they will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same. Please click on the Cheyenne Remodel or Casper Remodel tabs to learn the latest construction information for each branch, as well as visit our Locations & Hours webpage for the most current branch and drive thru operating days and hour information.

When can I expect all these changes to occur?
Both the Cheyenne location remodel and expansion, and the Casper remodel are slated to kick-off in early-September 2018. Cheyenne is expected to take about a year to complete, while Casper will occur over a shorter 3 to 4-month period. Both branches will remain open and operational over the construction timeframe and we’ll be keeping the membership and public updated throughout the entire timeframe.