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Branch Remodel Details & Updates

WyHy’s core values are clearly stated: We promise to simplify your life, work in your best interest and be your lifetime partner to help you achieve financial success. So with today’s banking experience less transaction-based and more personalized, we’ll be undertaking a complete remodel and expansion of our Cheyenne branch and administrative headquarters, along with an interior remodel of our Casper location as well!

The remodeling of both branches will incorporate beautiful interior design showcasing our local Wyoming pride, along with empowering our team to provide personal, one-on-one service supported by today’s technological benefits. When you walk into a WyHy branch, you’ll be able to work with any team member to do everything from cash a check, to apply for a loan, open a new account, receive financial guidance and so much more. We’re creating a full 360-degree, personalized banking relationship for any member, allowing our staff the opportunity to be so much more, and do so much more for the members they serve. So our staff is not being replaced by machines, but rather our staff will be able to leverage the benefits of technology to personally help our members even better than we do today.

The official start of both the Cheyenne location remodel and expansion, and the Casper remodel are slated to kick-off in late-August 2018. Cheyenne is expected to take about a year to complete, while Casper will occur over a shorter 3 to 4-month period, tentatively unveiling their new digs later this fall. Both branches will remain open and operational over the construction timeframe, and you can rest assured we’re committed to keeping our members, staff and the community consistently updated throughout it all.

You can refer to this webpage at any time to learn about overall information and answers to any questions you may have, as well as find the current construction schedule and status updates for each specific branch. You can also follow us on our Facebook and Twitter platforms for the latest updates as well.

FAQs

Why the change and branch remodel?
We’re improving our efficiencies to better serve you, our member so you can have an even more personalized experience. One staff member will be able to do everything from cash a check, to apply for a loan, open a new account, receive financial guidance and so much more!

Will anyone be able to help me - not just an employee I've worked with before?
Yes! The training everyone will receive will allow you to feel comfortable with anyone who helps you. 

Will I have to do my banking here with machines or “kiosks” or will there still be real people helping me?
One of the great things about these changes is the staff will still be helping you and all of our members one-on-one. However, we’ll be able to use the benefits of today’s technology to improve our service to you and actually create a more personal relationship with you. We’ll be able to turn around decisions quicker and use technology to communicate with our members in more real-time. We’ll also be able to show you how to use some technology to empower you to have more flexibility when conducting your banking when we’re closed, you’re traveling – really at any time of the day!

Will branch days and/or hours change?
At this time, the only change will be to the drive thru lanes as they will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same. Please click on the Cheyenne Remodel or Casper Remodel tabs to learn the latest construction information for each branch, as well as visit our Locations & Hours webpage for the most current branch and drive thru operating days and hour information.

When can I expect all these changes to occur?
Both the Cheyenne location remodel and expansion, and the Casper remodel are slated to kick-off in late-August 2018. Cheyenne is expected to take about a year to complete, while Casper will occur over a shorter 3 to 4-month period. Both branches will remain open and operational over the construction timeframe and we’ll be keeping the membership and public updated throughout the entire timeframe.

Cheyenne Remodel

August 1, 2018
The first step to the Cheyenne remodel will be the construction of the drive thru lanes to incorporate our new drive thru lane technology. During this time, the drive thru lanes will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same.

  • Monday: 8:00-5:00
  • Tuesday: 8:00-5:00
  • Wednesday: 9:00-5:00
  • Thursday: 8:00-5:00
  • Friday: 8:00-5:30
  • Saturday: 9:00-Noon
  • Sunday: Closed

Casper Remodel

August 1, 2018
The first step to the Casper remodel will be the construction of the drive thru lanes to incorporate our new drive thru lane technology. During this time, the drive thru lanes will be completey closed for several weeks once the construction for this area begins. The branch lobby days and hours will remain the same.

  • Monday: 8:00-5:00
  • Tuesday: 8:00-5:00
  • Wednesday: 9:00-5:00
  • Thursday: 8:00-5:00
  • Friday: 8:00-5:30
  • Saturday: 9:00-Noon
  • Sunday: Closed