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VISA FIA NetAccess

Enjoy convenient member services without ever picking up a phone! The online center lets you perform the following functions:

  • View up-to-the-minute account activity
  • Make credit card payments
  • Make address and phone number changes
  • Request credit line increases
  • Request additional or replacement cards
  • Request personal identification number (PIN)
  • Add authorized user(s) to your account

Contact FIA Card Services

Report a Lost or Stolen Platinum Plus WyHy Federal Credit Union Visa® WorldPointsTM Credit Card: Call (877) 388-6560, 24 hours a day.

Important Phone Numbers and Addresses
Member Satisfaction (24 hour service) (800)362-6299
Member Satisfaction (Hearing Impaired) (800) 346-3178
Member Satisfaction (Spanish) (800) 778-6262

Payment Address
FIA Card Services
PO Box 15019
Wilmington, DE 19850-5019

Billing Inquiries/Disputes
FIA Card Services
PO Box 15026
Wilmington, DE 19850-5026

This credit card is issued and administered by FIA Card Services, N.A. Visa is a registered trademark of Visa International Service Association and is used by the issuer pursuant to license from Visa U.S.A. Inc.

Questions and Answers

Q. Why did my interest rate change?
  • All questions regarding rate increases or the pricing of your account should be directed to FIA Card Services.
  • One change, as I understand it, APRs are now variable rates. As such, your rate would be adjusted in the future as the prime rate changes. FIA Card Services will now use variable pricing as their standard for FIA Card Services credit card accounts.
  • FIA Card Services and other issuers are rebalancing their portfolios in response to market conditions, new federal laws and regulations, and the increasing costs of providing unsecured credit.
  • This change will continue to enable FIA Card Services to extend credit to as many consumers as possible in the future. If you have questions about any changes to your card, we have a team of specialists who can answer them. Simply call Customer Service using the number on the back of your card.
Q. Can the way my interest rate is determined be changed with this notice?
A. Yes, the notice you are referring to changes APRs on your account to variable rates. I understand your concern. Please call Customer Service using the number on the back of your card to speak with a representative who can answer your questions.


Visit the Online Service Center!

Close President's Letter to Members
WyHy Federal Credit Union

Urgent message from the CEO President's Letter to Members

Revised: June 8th, 2010

Dear WyHy Federal Credit Union Members,

WyHy continues to put you, our owner and your interest's first! We are asking for both your help and request your support for your credit union!

As a WyHy owner, you have a right to know how governmental changes can affect your everyday routine. The Senate has recently passed an amendment to the financial reform bill that will have a significant impact on how you use your debit card. WyHy does not support this legislation, and we would like to explain why.

We do not believe the federal government should decide how much it should cost for stores to accept debit cards, especially if it will force financial institutions to raise the rates on these cards for customers. We also disagree with the amendment because it will give retailers the ability to set minimum and maximum payment amounts, and to discriminate between cards, charging more for one than another. We don't want you to be forced to carry cash, just to avoid being stranded at the register if you can't use your card. We don't want you to have to carry several cards, just to avoid paying more to use one versus another.

Please speak out against this amendment becoming law before it is too late. This is a simple process that should only take a couple of minutes to complete. Please click here to send a letter or email to your Member of Congress. This is time sensitive, make your voice heard.


Sincerely,


William Willingham, III
President/CEO